Remote monitoring and management (RMM) are the core of any IT incident prevention products. Mantis has a core belief that this should be as silent and unintrusive as possible. We have partnered with NinjaRMM for this reason.
Mantis believes that you should report problems how you naturally communicate. We have an internal only ticket system that works with calls texts and emails. Simply put, no tickets to memorize or worry about. We’ll fix everything on your behalf with minimal interruptions to your workday.
Single POint of Contact
Single point of contact is a core part of our foundation product. Every time you have an issue it is referred to one person at our company. Our SPOC finds solutions to your issues internally and keeps you up to date with the status.